DATA PROTECTION & PRIVACY
Privacy Policy
Last updated: 10 September 2026
FWF Solution is committed to protecting your personal data. This Privacy Policy describes the data collected, its purpose, retention duration, and your rights as a user.
▸1. Data Controller
The data controller is: FWF Solution, represented by Wafo Franck, reachable at fopawafo12@gmail.com or +237 6 96 61 85 59.
▸2. Data Collected via the Contact Form
When using the contact form available on this site, the following personal data is collected: full name, email address, phone number (optional), and project description. This data is used exclusively to respond to your quote or information request, establish a business relationship, and track your project. It is never sold or shared with third parties for commercial purposes.
▸3. AI Conversational Assistant (Chat)
This site includes an AI-powered virtual assistant designed to answer your questions in real time. Messages you submit to this assistant are processed solely for the purpose of immediate assistance. These interactions are not used for commercial profiling.
▸4. Cookies & Third-Party Tracking Tools
This site uses technical cookies necessary for its proper functioning (language preferences, session) as well as third-party audience measurement tools.
Meta Pixel (Meta Platforms Ireland Ltd.)
This site integrates the Meta Pixel, a tracking technology provided by Meta Platforms Ireland Ltd. (4 Grand Canal Square, Dublin 2, Ireland). The Meta Pixel collects the following data during your browsing: session cookie identifiers, anonymized IP addresses, navigation events (PageView, clicks on interactive elements), and aggregated behavioral data. This data is transmitted to Meta to measure the effectiveness of our communications, analyze conversions, and, where applicable, serve relevant advertisements to similar audiences. To opt out of this processing, you may: disable third-party cookies in your browser settings, manage your advertising preferences in your Meta account at https://www.facebook.com/ads/preferences, or install a tracker-blocking extension (e.g., uBlock Origin).
▸5. Data Retention
Data collected via the contact form is retained for a maximum period of 3 years from the last contact. Data related to measurement cookies is retained in accordance with the policies of the relevant third-party providers (Meta: up to 180 days for event data).
▸6. Your Rights
In accordance with applicable personal data protection regulations (GDPR and local legislation in force), you have the following rights over your data: right of access, right of rectification, right to erasure (right to be forgotten), right to restriction of processing, and right to data portability. Regarding personal contact data collected directly (contact form, email, quote requests): to exercise any of these rights or to object to processing for commercial prospecting purposes, please send your request by email to fopawafo12@gmail.com. We commit to responding within a maximum of 30 days from receipt of your request. Regarding measurement cookies and the Meta Pixel: the right to object to advertising tracking is exercised directly by you, through your browser settings (by disabling third-party cookies) or via the advertising preferences of your own Meta/Facebook account (https://www.facebook.com/ads/preferences). These technical actions relate to your own devices and personal accounts and are independent of any request addressed to FWF Solution.
▸7. Data Security
FWF Solution implements appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. Data transmissions are carried out via secure protocols (HTTPS).
▸8. Policy Updates
This policy may be updated at any time to reflect legal or technical changes. The last updated date is shown at the top of this page. We encourage you to review it regularly.
📧 fopawafo12@gmail.com
+237 6 96 61 85 59